The communication book : (Record no. 84269)

000 -LEADER
fixed length control field 01386cam a2200229 i 4500
003 - CONTROL NUMBER IDENTIFIER
control field ost
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20160121194915.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140529s2014 enka 001 0 eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781292063201
040 ## - CATALOGING SOURCE
Transcribing agency DLC
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.45
Edition number 20
Item number Led
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Ledden, Emma.
245 14 - TITLE STATEMENT
Title The communication book :
Remainder of title how to say it, mean it, and make it matter /
Statement of responsibility, etc Emma Ledden.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Harlow, England
Name of publisher, distributor, etc Pearson
Date of publication, distribution, etc 2014
300 ## - PHYSICAL DESCRIPTION
Extent xix, 190 pages :
Other physical details illustrations ;
Dimensions 22 cm
500 ## - GENERAL NOTE
General note Includes index.
520 ## - SUMMARY, ETC.
Summary, etc The Communication Book is your straightforward, practical and expert guide to the secrets of great communication for all the important scenarios you face in business today.

With Emma Ledden’s expert help, quick tips and proven three-step visual approach, you’ll learn how to:

Plan and prepare – focus on what you want to say and how you’re going to say it.
Know yourself – understand what you want, how to get there and how to know when you’ve succeeded.
Know your listener – understand what they want, what they’re thinking and how they will feel about what you’ve got to say.
Keep in control – learn the secrets to staying on track, feeling confident and managing your reactions.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Communication in management.
Topical term or geographic name as entry element Business communication.
Topical term or geographic name as entry element Interpersonal communication.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Permanent Location Current Location Date acquired Source of acquisition Total Checkouts Full call number Barcode Date last seen Date checked out Price effective from Koha item type
          Book HBCSE HBCSE 2016-01-04 Scientific Books 1 658.45/ Led 22811 2024-11-07 2024-01-24 2016-01-21 Book

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